Features

Examine your assets through our pre-established reports, which encompass detailed statements regarding their status, depreciation, maintenance, check-out durations, and additional relevant factors. Reduce your workload with an unlimited array of fully customizable reports tailored to your specific requirements. Preserve your reports for future use or modification to maximize the utility of your data.

You are not required to purchase and regularly update physical software. Our cloud-based solution enables you to concentrate on your assets instead of your asset management program. We are consistently advancing to fulfill and surpass customer expectations, technological advancements, and the changing environment. Our system liberates you from the need to conduct tests or upgrades, thereby reducing your expensive IT overhead.

IT Manager facilitates the easy establishment of reminders and alerts for assets needing routine maintenance, those that are overdue, and contracts and licenses nearing expiration, among various other beneficial features. Mitigate risks and address issues proactively to prevent any adverse effects on your network, ensuring that you never overlook a deadline by activating our customizable email notifications.

Protect your assets by enrolling them in a scheduled maintenance program. IT Manager enables you to create a routine tailored to your timetable and the specific requirements of your assets. You can track the maintenance of your assets through a range of reports that analyze asset tags, personnel, and maintenance history.

Monitor the movement of your assets throughout your organization, including all individuals who interact with them. Each interaction will be documented in the corresponding asset's Events tab. Obtain detailed Check-Out Reports that evaluate employees, asset tags, due dates, and any assets that are overdue at any given moment.

Provides a comprehensive solution for tracking and managing hardware and software assets efficiently in one platform.

Automatically gathers and updates detailed information about all IT assets, ensuring accurate inventory records.

Records detailed hardware specifications for every device, including CPU, RAM, storage, and more, for precise asset management.

Monitors software installations and uninstalls across endpoints to maintain compliance and optimize software usage.

Generates live comparisons of software licenses purchased, installed, and available for better procurement planning.

Notifies administrators instantly if unauthorized or blacklisted software is detected on any device, enhancing security.

Offers flexibility to include additional fields to capture unique asset attributes tailored to business requirements.

Facilitates easy asset identification and tracking with QR/barcode stickers, scanned via a mobile app for convenience.

Allows users to create tickets easily via email or web portals, ensuring a seamless and accessible support experience.

Enables detailed setup of Service Level Agreements (SLAs) to define response and resolution times for different ticket types and priorities.

Customizable fields provide additional insights and context for each ticket, tailoring the system to organizational needs.

Supports assigning tickets across multiple levels of engineers for efficient issue escalation and resolution.

Displays a live countdown to highlight tickets nearing SLA breach, helping teams prioritize tasks effectively.

Provides engineers with a personalized view of their assigned tickets, ensuring clear focus on responsibilities.

Enables adding public updates for users and confidential notes for internal collaboration, maintaining clear communication.

Monitors and manages backups in real-time across all endpoint devices, ensuring up-to-date data protection.

Offers flexibility to customize backups by specifying which files and folders to include or exclude, optimizing storage usage.

Supports saving backups to local network storage or directly to the cloud, offering versatile backup options.

Stores multiple file versions, enabling recovery of unaltered data after ransomware or malware incidents.

Secures backed-up data with AES 256 encryption, safeguarding sensitive information against unauthorized access.

Provides a centralized dashboard to track and manage the backup progress and health across the organization.